Integrity, transparency & safeguards framework
The OSS relies on a set of cross-cutting policies and procedures, implemented by the UCGTD, to ensure integrity, transparency, and environmental & social safeguards.
1) Integrity, ethics & compliance
OSS integrity policies establish a robust framework to uphold the highest standards of ethical conduct across all its activities and partnerships. They define prohibited practices — including fraud, corruption, conflicts of interest and retaliation — and set clear expectations for accountability, both for staff (Covered Persons) and for external partners (Counterparties). Dedicated procedures govern the detection, assessment and handling of alleged misconduct, from reporting through to the final decision. The framework also includes anti–money laundering and counter-terrorist financing (AML/CFT) requirements, promotes a culture of safeguarding against sexual exploitation, abuse and harassment (SEAH), and ensures fair and effective responses to misconduct. To enable proactive vigilance, the OSS provides a reporting form for prohibited practices that is accessible, confidential and consistent with whistleblower protection principles. Together, these instruments reinforce the OSS commitment to transparency, integrity and institutional trust.
Appeal Mechanism — Procedure (AMP)
Code of Conduct
2) Environmental, social & gender safeguards
The OSS systematically integrates environmental, social and gender dimensions into project design, decision-making and implementation. This approach is grounded in an Environmental & Social Policy that requires rigorous identification, assessment and management of risks, with particular attention to vulnerable populations. The Gender Policy promotes equality and the integration of gender across all policies and activities. These commitments are supported by a comprehensive procedure that governs the receipt, handling and resolution of grievances related to E&S safeguards and gender equity. A complaint form is available to provide stakeholders with a structured, accessible and respectful channel. Together, these instruments affirm the OSS commitment to sustainable, inclusive and equitable development.
3) Transparency, access to information & communication
The OSS is committed to proactive and responsible transparency in all its activities. Its Transparency Policy sets out clear rules for public and partner access to information, grounded in openness, dialogue and the protection of sensitive data. The Communication Policy defines the scope and principles of institutional communication and dissemination, and ensures a right of appeal where disclosure is refused. A dedicated procedure operationalizes public access, detailing steps, timelines and actors involved — including the role of the Governance Compliance and Grievance Handling Unit (UCGTD) and relevant internal bodies. Together, these instruments strengthen OSS accountability to stakeholders and support open, participatory governance.
4) Fiduciary principles & procurement
The OSS is committed to rigorous and transparent fiduciary management of its financial resources. Its Fiduciary Policy establishes a solid framework for the efficient and responsible use of funds, based on strengthened internal controls, the prevention of fraud and misconduct, and clear accountability mechanisms. The Procurement Policy sets out the essential principles — transparency, fairness, competition and accountability — governing all OSS purchasing, from planning through contract management. These commitments are operationalized by a detailed procedure that clarifies roles, ex-ante and ex-post controls, the no-objection mechanism, publication of awards and documentation requirements. Together, these instruments ensure the integrity and efficiency of resource use, in line with international best practices.